taya365e Privacy Policy

taya365e ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all players and visitors who use the taya365e Platform ("Platform"). This Privacy Policy ("Policy") describes how taya365e collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile platform, games, and related services.

This Policy applies to all users of the taya365e Platform, including registered players, prospective players, and visitors who browse the Platform without registering. By accessing the taya365e Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions, which govern your use of the taya365e Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, taya365e is the data controller responsible for your personal data collected through the taya365e Platform.

taya365e has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact our DPO directly for any privacy-related queries, requests, or complaints using the contact details provided in Section 14 of this Policy.

taya365e collects personal data from you in the following categories:

taya365e does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of responsible gaming support.

We collect personal data directly from you when you register, make a deposit or withdrawal, contact support, or use the Platform. We may also receive data from third-party identity verification providers, payment processors, and fraud prevention services where necessary to operate the Platform safely and in compliance with applicable regulations.

taya365e uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your taya365e player account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals in Philippine Peso (₱), and deliver the full range of taya365e Platform features.
• Identity Verification (KYC): To verify your age (21+), identity, and payment method ownership in compliance with PAGCOR requirements and anti-money laundering regulations.
• Transaction Processing: To process and record all financial transactions on your account, including deposits via GCash, Maya, and bank transfer, and all withdrawal requests.
• Customer Support: To respond to your queries, complaints, and support requests, and to maintain records of our communications with you.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns, identify potentially problematic behavior, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act, Anti-Money Laundering Act, and PAGCOR licensing requirements.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the taya365e Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about taya365e — but only where you have opted in to receive such communications.

taya365e will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

taya365e processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or the use of non-essential cookies.
• Contractual Necessity: Where processing is necessary to perform our contract with you — specifically, to provide the taya365e Platform services as described in our Terms & Conditions.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to taya365e, including KYC/AML requirements, PAGCOR regulatory obligations, and tax reporting duties.
• Legitimate Interests: Where processing is necessary for the legitimate interests of taya365e, such as fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and interests.

Where taya365e relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

taya365e does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud Prevention Services: Third-party fraud detection and anti-money laundering screening providers to protect the integrity of the taya365e Platform.
• Game Software Providers: Licensed third-party game studios and live casino operators whose games are available on the taya365e Platform, to the extent necessary to deliver those games.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies where we are legally required or permitted to disclose data in connection with the investigation or prevention of criminal activity.

All third parties with whom taya365e shares personal data are required to process that data in accordance with applicable data protection laws and our contractual requirements. taya365e remains responsible for ensuring that third-party processors handle your data appropriately.

taya365e uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, remember your preferences, and analyze how the Platform is used. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in to your taya365e account and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming limits. Disabling these may affect your experience.
• Analytics Cookies: Used to collect anonymized data about how players use the taya365e Platform, including which pages are visited most frequently and how players navigate between sections. This data helps us improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and gaming activity. These are only set where you have provided consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the taya365e Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

taya365e does not use cookies to track your activity on third-party websites or to build advertising profiles for sale to external parties.

taya365e retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with taya365e, plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of the Philippines.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction.
• Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or request deletion, whichever is earlier.
• Technical & Log Data: Server logs and technical data are retained for up to twelve (12) months for security and debugging purposes.

Upon expiry of the applicable retention period, taya365e will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.

taya365e implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the taya365e Platform is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal data stored on our servers is encrypted using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data is restricted to authorized taya365e personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: taya365e supports and encourages the use of two-factor authentication (2FA) for all player accounts to prevent unauthorized access.
• Regular Security Audits: Our Platform and infrastructure undergo regular security assessments, penetration testing, and vulnerability scanning by qualified security professionals.
• Incident Response: taya365e maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act.

While taya365e takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your taya365e Login credentials and for notifying us immediately of any suspected unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by taya365e:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data taya365e holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of your data rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all valid data subject requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain, or data that is necessary to defend against a legal claim.

The taya365e Platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. taya365e does not knowingly collect personal data from individuals under the age of 21.

If taya365e becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the taya365e Platform, please contact us immediately using the details in Section 14.

The taya365e Platform may contain links to third-party websites or services, including payment processors and game providers. This Privacy Policy applies solely to the taya365e Platform and does not cover the privacy practices of any third-party websites or services.

taya365e is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the taya365e Platform before providing them with your personal data.

taya365e reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. We will notify registered players of material changes by posting a prominent notice on the taya365e Platform and, where practicable, by sending an email notification to your registered email address.

The date of the most recent revision to this Privacy Policy is displayed at the top of this page. We recommend that you review this Policy periodically to stay informed of how taya365e is protecting your personal data. Your continued use of the taya365e Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by taya365e, please contact our Data Protection Officer:

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.

For responsible gaming concerns, self-exclusion requests, or account restriction queries, please also visit our Responsible Gaming page.